W E L C O M E I'm Shelli Heinemann -- but please, call me Shel -- a published, award-winning teddy bear artist, ATC/ACEO addict, graphic design dabbler, imp maker, and jewelry-fascinated, felt crazy, recovering yuppie/optimist. I'm into finding my muse, embracing life, loving my family, seeking beauty, finding magic, and being a good person.
S H I P P I N G I ship USPS First Class, Priority or Global Mail -- depending on what you buy and where you are. Insurance is optional but recommended on all purchases, since I cannot be held responsible for items lost or damaged in transit.
R E T U R N S I want my customers 100% satisfied! Happily, five years of return-free sales suggests they will be. Just in case, though, I cheerfully offer full refund on any item returned to me in received condition WITHIN FIVE (5) DAYS of purchase, in original packaging, with all paperwork and accessories included. Buyer pays return shipping & insurance costs.
E N J O Y I wish you happy browsing of my Etsy offerings! If you have questions or comments, I'm just a Convo away, and would love to hear from you. Please write! Also, while I'm an old hat selling elsewhere, I'm new to Etsy, so please forgive any minor hiccups in my sales process as I figure things out here. Thanks!
